The Support Gerbil

We’re here to help. Whether you need help with an order, to check the status of a book, and to tell us how terribly wonderful we are, we always love to hear from you. We try to get back within a few business hours, but life sometimes intervenes. So, as well as the contact options below, you might want to look at some other resources, too.

  • If you want to regenerate a PDF, check on the shipping date of an order, download a book’s code, or check on errata, visit your home page.
  • If you see a charge on your credit card and yet the order didn’t complete because the transaction was declined, see this FAQ entry

Otherwise, please e-mail us at support@pragprog.com with your request.

Cheers

Dave and Andy